什么是学生账户?

All students at CC are assigned a student account to track campus fees. 学费, 住房, 膳食计划, health insurance premium (if applicable) and other miscellaneous fees are posted to the student account. Payments made toward campus fees are shown as credits on your student account. If you receive a financial aid award, the funds are credited to the student account.

请记住:
- Work study may be part of your financial aid award, but this amount is not credited to the student account. Work study is an on campus job for which you receive a paycheck.
- Financial aid awards and loans are not posted until all appropriate paperwork, correspondence and online check-in each semester is completed.

When will I receive my paper invoice and/or billing statements?

CC 不 邮寄纸质账单. Fall semester billing statements will be available online via our 在线计费网站 at the beginning of August and the beginning of January for the spring semester. Please make sure that you are registered on the 在线计费网站. Once you have logged in to the billing/payment portal email notifications will be sent when a bill is ready to be viewed online.

Monthly statements are typically created around the 10th of each month and are available online. If you have an unpaid balance you will receive an email notification. You can access ALL bills (current and past) online via our 在线计费网站.

What does the "balance forward" mean on my monthly statement?

The balance forward reflects charges that have been previously billed and have not yet been paid.

你们接受信用卡吗?

No. Credit and debit card payments are not accepted for student account balances.

I have a credit balance on my student account. 我需要做什么才能获得退款?

没有什么. 我们自动退还信用余额. Credit balance refunds are sent to the student at their on-campus box (located in the mail services office) or by direct deposit (if student has completed the official paperwork). 学生 who would like their credit balance to remain on their student account or sent to another payee or address, 请联系 studentaccounts@raynoldsnarh.net. To ensure the refund is completed accurately, please notify our office during the first week of school for each semester.  没有设立直接存款的学生, should contact the Accounts Payable office at 719-389-6782 to complete the required documentation.

Why do students receive all student account correspondence?

由于 FERPA regulations, students are held accountable for all aspects of their student account. 学生 will receive all written and email correspondence from the billing office at their CC email account. If you do not wish to receive this correspondence, please notify the 学生账户 Office in writing at studentaccounts@raynoldsnarh.net.

How do I change my address or parent address?

All address changes should be communicated in writing to the Registrar's Office at registrar@raynoldsnarh.net.

What payment options exist to pay my student account?

• 全额付款或
• 内部支付计划选项. Click on the tuition payment plan link in the menu at the top of this page 了解更多信息 on specific enrollment and due dates.
• You may also contact the 学生账户 Office 了解更多信息, 请致电719-389-6698或发邮件 studentaccounts@raynoldsnarh.net.

Can I use the payment plan to pay for my summer tuition balance?

No. We do not offer payment plans for summer balances.

What if my account is not paid by the deadlines?

Student account balances that are not paid by the deadlines will result in the student being placed on financial probation, 这可能导致财务暂停. Suspension means the student's courses are dropped, 预订的房间作废, and the student is suspended from the college. 请参考CC 金融义务 了解更多信息.

If I have a credit balance in my 金卡Plus account can I receive a check for that amount or can I transfer this credit to my student account?

No. Once money is paid to the 金卡Plus account, the money remains on this account until you leave the college. If you do not use all the 金卡Plus funds in one semester, these dollars will roll over to the next semester.

我的学生账户里有存款. Can I transfer this credit to my 金卡Plus account?

是的. 请与学生会计办公室联系.

Can I receive an anticipated credit balance that will post to my student account before I leave for a Study Abroad program?

是的. Please contact the Financial 援助 Office to begin the process of receiving a credit that has not yet posted to your account. 请致电719-389-6651或发邮件 financialaid@raynoldsnarh.net.

What miscellaneous charges are assessed to the student account?

Some examples of miscellaneous charges are: library fines, 工艺美术课程费用, 音乐课程, 宿舍的伤害, health service fees and departmental/course-related fees.

I don't agree with a charge assessed to my student account. 我该联系谁??

Please contact the department for which the charge was originated. The 学生账户 office posts fees at the request of departments across campus and cannot remove or waive those fees without direction from those departments. We can only direct you to the appropriate office so you can ask about the fee in question.